Legal
Privacy Policy
Last Updated: August 24, 2026
Antonette Roj Consulting (“Antonette Roj,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting antonettecastorico.com, contacting us, booking a consultation, or engaging our professional services.
This Privacy Policy explains what information we may collect, how and why we process it, when it may be disclosed, how long it may be retained, and the rights available to you regarding your personal data.
We process personal data in accordance with applicable privacy and data-protection requirements, including the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, its Implementing Rules and Regulations, and applicable issuances of the National Privacy Commission.
1. Who We Are
Antonette Roj Consulting provides Revenue Operations & Customer Journey Intelligence consulting, including customer journey analysis, CRM strategy, workflow automation, AI-assisted customer operations, reporting, business process improvement, and related operational services.
For personal information collected directly through this website for our own business purposes, Antonette Roj Consulting is responsible for determining why and how that information is processed.
Website: antonettecastorico.com
Privacy Contact: hello@antonettecastorico.com
2. Information We May Collect
The information we collect depends on how you interact with our website and services.
Information You Provide Directly
When you submit an inquiry, contact us, book a consultation, request information, purchase or inquire about a service, or otherwise communicate with us, we may collect information such as:
- Full name
- Email address
- Telephone number
- Business or company name
- Job title or role
- Website or business information
- Information about the service you are interested in
- Appointment or scheduling information
- Messages, inquiries, and other information you voluntarily provide
- Information reasonably necessary to prepare proposals, provide services, or manage a client relationship
Please avoid submitting sensitive personal information unless it is necessary for the specific service or we have specifically requested it.
Information Collected Automatically
When you access our website, certain technical information may be processed automatically by our website, hosting provider, or technologies enabled on the website.
This may include:
- Internet Protocol (IP) address
- Browser type
- Device type
- Operating system
- Referring website or page
- Pages viewed
- Date and time of access
- General website usage and diagnostic information
The precise information collected depends on the technologies currently enabled on the website.
3. How We Use Personal Information
We may process personal information for legitimate and specified business purposes, including to:
- Respond to questions and inquiries
- Schedule and manage strategy calls or consultations
- Evaluate whether our services are appropriate for a prospective client
- Prepare proposals, quotations, agreements, or other business communications
- Provide and manage contracted services
- Communicate with prospective and existing clients
- Provide customer or client support
- Maintain business and client records
- Improve our website, services, systems, and customer experience
- Protect our website, systems, clients, and business from fraud, abuse, security threats, or unauthorized activity
- Comply with applicable legal, regulatory, tax, accounting, or contractual requirements
- Establish, exercise, or defend legal claims
- Send marketing communications where permitted by applicable law and where an appropriate legal basis exists
We will not use personal information for purposes materially incompatible with those disclosed at the time of collection unless permitted or required by law.
4. Basis for Processing
Depending on the circumstances, we may process personal information based on:
- Your consent
- Steps taken at your request before entering into a contract
- Performance of a contract with you or your organization
- Compliance with a legal obligation
- Our legitimate business interests, provided those interests do not improperly override your privacy rights
- Other lawful grounds permitted under applicable law
Where processing is based on consent, you may withdraw that consent, subject to applicable legal or contractual limitations.
5. CRM, Scheduling, Automation, and Business Systems
As a consulting business, we may use third-party business systems to help manage inquiries, appointments, communications, projects, client relationships, and service delivery.
Depending on the services enabled at the time you interact with us, information you submit may be processed through service providers that support functions such as:
- Website hosting
- Contact forms
- Customer relationship management (CRM)
- Appointment scheduling
- Email and business communications
- Workflow automation
- Cloud storage
- Document management
- Payment processing
- Website analytics
- Security and fraud prevention
Depending on the service or workflow in use, these providers may include website hosting, scheduling, email delivery, CRM, automation, database, cloud-storage, analytics, and payment-service providers.
These providers may process personal information on our behalf or, in some circumstances, under their own applicable privacy terms.
We seek to disclose personal information only to providers that need it for the relevant service or legitimate business purpose.
6. Client Data Processed Through Our Services
Antonette Roj Consulting may work with CRM systems, business automation platforms, customer communication systems, lead-management systems, and other technologies on behalf of clients.
In these situations, a client may determine why and how its customers', leads', employees', or other individuals' personal information is processed, while Antonette Roj Consulting may process that information only as necessary to provide the agreed services.
Where applicable, our handling of such information is also governed by our agreement with the relevant client.
If your personal information was collected by one of our clients and you have questions about that client's use of your information, you should generally contact that business directly.
7. Sharing and Disclosure of Information
We do not sell personal information.
We may disclose information when reasonably necessary to:
- Service providers supporting our website or business operations
- Professional advisers, accountants, legal advisers, or consultants where necessary
- Contractors or service providers assisting in delivering contracted services
- Government authorities, regulators, courts, or law-enforcement agencies where disclosure is legally required
- Protect our legal rights, security, property, clients, users, or other persons
- Facilitate a legitimate business restructuring, merger, acquisition, or transfer, subject to applicable privacy requirements
We do not authorize service providers to use personal information for unrelated purposes merely because they receive access to it while providing services to us.
8. International Processing
Some technology providers we use may operate servers or provide services outside the Philippines.
As a result, personal information may be processed or stored in another country where permitted by applicable law.
Where international processing occurs, we take reasonable steps appropriate to the nature of the processing and services involved to ensure personal information receives appropriate protection.
9. Cookies and Similar Technologies
Our website may use cookies or similar technologies necessary for website functionality, security, preferences, performance, or analytics.
Cookies are small data files that may be stored on your device when you visit a website.
Where legally required, non-essential cookies or similar tracking technologies will be used subject to the appropriate notice or consent mechanism.
You may also control certain cookies through your browser settings. Disabling cookies may affect some website functionality.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected or as required for legitimate business, contractual, legal, accounting, tax, dispute-resolution, or regulatory purposes.
Retention periods may therefore vary depending on the type of information and our relationship with you.
When information is no longer reasonably required, we may delete, anonymize, securely dispose of, or otherwise cease processing it as appropriate.
11. Data Security
We take reasonable organizational, administrative, and technical measures appropriate to our operations to protect personal information against unauthorized access, accidental loss, misuse, alteration, disclosure, or destruction.
However, no website, email service, cloud platform, transmission method, or electronic storage system can be guaranteed to be completely secure.
You should therefore exercise appropriate care when transmitting information online.
12. Your Privacy Rights
Subject to applicable law and the circumstances of the processing, you may have rights concerning your personal information, including the right to:
- Be informed about the processing of your personal data
- Request access to personal data concerning you
- Request correction of inaccurate or incomplete personal data
- Object to certain processing
- Withdraw consent where processing is based on consent
- Request erasure or blocking where legally appropriate
- Exercise applicable data portability rights
- Seek appropriate remedies where your privacy rights have been violated
- File a complaint with the appropriate data-protection authority
Requests may be subject to identity verification and limitations or exceptions permitted by law.
13. Marketing Communications
Where we send promotional or marketing communications, we will do so in accordance with applicable requirements.
You may request that we stop sending marketing communications at any time.
You may do so by using an unsubscribe mechanism provided in the communication, where available, or by contacting us.
Requests to stop marketing communications do not necessarily prevent us from sending non-promotional communications necessary for an existing client relationship, transaction, contract, security matter, or legal obligation.
14. Children's Privacy
Our website and professional consulting services are intended for businesses and adults and are not directed toward children.
We do not knowingly seek to collect personal information from children through this website for marketing or consulting purposes.
If we become aware that personal information relating to a child has been collected in circumstances where it should not have been, we will take appropriate steps in accordance with applicable law.
15. Third-Party Websites
Our website may contain links to third-party websites, platforms, or services.
Once you leave our website, the collection and processing of your information may be governed by the privacy practices of that third party.
Antonette Roj Consulting is not responsible for the privacy practices, content, security, or policies of independent third-party websites.
We encourage you to review their privacy policies before providing personal information.
16. Automated Processing and AI-Assisted Systems
Some systems used in our business or consulting services may include automation or artificial-intelligence-assisted functionality.
Where personal information is processed using automated technologies, we seek to use such systems only for legitimate business or service purposes and in accordance with applicable privacy requirements.
We do not represent that automated processing is used as the sole basis for decisions producing significant legal or similarly significant effects concerning website visitors unless such processing is specifically disclosed and lawfully implemented.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, business practices, or applicable legal requirements.
When this policy is updated, the revised version will be published on this page and the Last Updated date will be changed.
We encourage visitors to review this Privacy Policy periodically.
18. Contact Us
If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have concerns about how your personal information is handled, please contact us.
Antonette Roj Consulting
Revenue Operations & Customer Journey Intelligence Consulting
Website: antonettecastorico.com
Email: hello@antonettecastorico.com
We will review privacy-related requests and respond as appropriate under applicable law.
You may also have the right to raise a privacy concern or complaint with the National Privacy Commission of the Philippines.